At ZenDivas Healing Studio, your privacy is sacred to us. We collect only what is necessary to serve you, and we will never sell or share your personal information with third parties for marketing purposes.
1. Information We Collect
We collect information you voluntarily provide when you:
- Fill out our enquiry or consultation form (name, mobile number, email address)
- Send us a message via WhatsApp or email
- Subscribe to our newsletter or updates
- Book a session or purchase a service
We may also collect non-personal browsing data (page visits, time on site) through standard analytics tools to improve our website experience.
2. How We Use Your Information
Your information is used solely to:
- Respond to your enquiries and schedule consultations
- Provide the healing services you have requested
- Send you relevant updates, session reminders, or offers (only with your consent)
- Improve our website and service offerings
3. Confidentiality
All personal details and everything shared during healing sessions are held in strict confidence. As a healing practitioner, Nishigandha adheres to a strong code of professional ethics. No session content, personal disclosures, or sensitive information will ever be shared with any third party without your explicit consent, except where required by law.
4. Data Storage & Security
Your data is stored securely and accessed only by authorised team members of ZenDivas Healing Studio. We take reasonable technical and organisational precautions to prevent the loss, misuse, or alteration of your personal information.
5. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can disable cookies in your browser settings; however, some parts of the site may not function optimally if you do so.
6. Third-Party Services
We may use trusted third-party tools (such as WhatsApp for communication, Google for forms, and payment gateways for transactions). These services have their own privacy policies, and we encourage you to review them.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Ask us to correct or delete your data
- Withdraw consent for communications at any time
To exercise any of these rights, please contact us at contact@zendivas.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy, please reach out to us at contact@zendivas.com or via WhatsApp at +91 99728 61396.